winOHS has transformed a paper based system that would take hours of wading through forms to compile a report to one where centralised information and report generating is not only brilliant and saves much time, but the range of reports is practically unlimited.

Support has been excellent.

Chris Grigg, Quality & Safety Manager - Berg Engineering

Two years ago we were looking for a product that would allow us to remotely allocate teachers to be booked into our school clients. At the same time we wanted a package that seamlessly integrated into payroll and accounting and have the capacity to grow with us, all within a tight budget. A tall order .

Investigation brought many upmarket and hideously expensive packages, many company representatives visited, extolling the virtues and the services their packages offered. Finally, after many months of investigation we found Favour.

They ticked all the boxes, simplicity, function, form, cost, service, scaleability and remote access. Allocations has given us the flexibility and seamless integration we wanted with a cost factor within budget. Service, although trumpeted by many, is a Favour strongpoint.

Service continues to be the vital and necessary function that all business must have to operate effectively in today’s climate - Favour does deliver.

Favour is now a trusted business partner, working with us to train our staff, define new functions and resources to save us time and money. They ensure through cooperation and attention to detail, we have the applications we need to continue to be the leader in our field.

Highly recommended.

Ian Smith, Managing Director - Resource Ed Personnel

Having established a strong position and excellent reputation in the provision of skilled labour to the hospitality industry, our outstanding success at NOSH highlighted the need to improve our internal processes and upgrade our systems to meet the ever increasing demand for our services.

We had been using a number of unrelated systems (Excel for rostering, MYOB for payroll/invoicing), as well as good old human memory, but our business growth was nearing the point where it could outstrip the ability for these systems to deliver the NOSH outstanding brand of service.

We were double handling much of our data entry, creating too much possibility for human error and we found that by creating more positions to cope with the process didn’t really address the core issue; in fact it began to contribute to the problem. What we needed was a better software solution, one that would allow us to integrate, speed up and streamline all our existing processes and eliminate double entry wherever possible.

We decided to take a strong proactive position on this impending issue and as such we began the process of investigating and appraising solutions offered by the marketplace. We executed this process with a great deal of due diligence, we examined several products quite extensively and secured the services of a systems consultant to put a short list of products through their paces.

Primarily, we were looking for a system with good functionality, ease of use and affordability but also of great importance was a history of reliable product support.  I am pleased to say that in Favour’s “allocations” software work-flow solution we were able to find a product that met all these requirements.

Nosh went live with the “allocations” software solution on the 1st of July, less than two months after our initial quest for the right product. Favour supported us through the initial bedding-in period and, as with any product that is designed to handle the complexity of these kinds of business processes, there were a number of initial teething problems. I am pleased to say that the Favour support team has been with us every step of the way and we were able to achieve record through-put for the month of December (and with a lot less effort and stress).

Since December, Favour has worked closely with Nosh to produce very specific reports and capabilities that have delivered very powerful results for our business.

We enjoy the benefit of new functionality on a regular basis for example; in October Favour released their new email functionality enabling us to email timesheets, payslips and invoices among others. The time savings here were an enormous gain for us at Nosh.

Overall, I am very pleased with the service provided by Favour, the response to our reporting requirements and the attitude and disposition with which they are delivered.

The Favour “allocations” software solution has streamlined our internal Rostering, Bookings, Payroll and Invoicing process. The integration of all these areas in to one system has delivered better performance, greater efficiencies, a significant measurable reduction in human error and significant improvement to bottom line profitability.

We now have the right tool to do the job and “allocations” has set Nosh up for growth by enabling us to confidently pitch for new contracts and new business secure in the knowledge that our customer service will not be compromised. 

I look forward to a long lasting and mutually beneficial relationship with Favour and the continued development and enhancement of the “allocations” software product. It truly has revolutionised the way Nosh is now able to operate its business and, more importantly, has enabled Nosh to keep delivering its outstanding brand of service to our clients.

Ross Mitchell, Director of Operations - NOSh Hospitality Personnel

winOHS has helped us by giving us a database system to record and report on required information in an easy manner. It helped us with our determination to have one system for most of our needs.

I have been VERY impressed by the high level of customer service. Response time is very fast, the staff very friendly and always willing and eager to help.

winOHS is very unique, the way you can rename fields. Love it!

Leanne Pearson, Safety Manager - Morshead Home

A major issue we face as a medium size business is how to effectivley manage the large amount of information required to both fulfill statutory obligations and to provide us with the internal information we require to make decisions.

The system we had prior to purchasing WINOHS was very manual and was made up of numerous spreadsheets, databases and other documents that did not offer functionality or integration.

When we brought the payroll processing back inhouse from an outsourced provider, I did some research to see whether there were any affordable HRIS available that would link to MYOB. This was in line with our organisational goal to streamline our processes, increase efficiency and to centralise information.

As such the main reasons for researching the purchase of a HR/OHS System can be summarised as follows: Eliminate duplication, centralise files & access, integrate with MYOB, ability to prepare reports, cost effective solution.

We have successfully eliminated a number of spreadsheets accross the areas of HR, OHS, IT, Admin & Quality. The ability to set email alerts is one feature that is particularly appealing in that it automates the reminder process from one central location.

n addition, we have been able to computerise all of our training records and scan in the certificates and licences etc. This is especially important in our industry where audits are frequent and regulations are stringent

The performance tab will be highly beneficial as it allows the managers and supervisors to keep their performance notes in a secure and centralised location. This in turn provides a full history to the user assigned with the correct level of access and takes away the reliance on individual peoples memories of occurances.

The equipment tab has allowed us to eliminate our Key, IT Equipment and Calibration registers

I have been pleasantly suprised with the consistency of such a high level of customer service and impressed with the quality, flexibility and functionality of the product

Nicole Black, HR Manager - Heath Tecna Pty Ltd

We are appreciating the Allocations Software more every day and this is mostly due to you listening and responding to our requests in such a positive way.  The program has had many changes since we first started and all have value added and the improvements are very worthwhile. Whilst we have been happy to recommend this program in the past there were some negative issues initially that made some aspects difficult to recommend. All of these issues have been addressed and resolved and the support from all of your staff along the way has been quite amazing (In the word of our finance manager 'awesome')

Margaret Kelly, CEO - Care On Call

We originally chose WinHR as our HRIS for many reasons. Importantly, WinHR links to our payroll software eliminating double-entry of employee information. WinHR is also very easy to use and has more functionality than we currently require. Each new upgrade has added additional features that have expanded the software's strengths. In the last few years our business has grown significantly and WinHR has helped us to manage the expansion and new reporting requirements. WinHR makes my life a lot easier.

Neil McInnes, Human Resource Manager - UnitingCare Connections

"Impressive range of features at a reasonable cost"

"We found the interface one of the easiest to navigate with its very simple and logical structure."

"The way the software records your organisational structure can be configured to match your company requirements, not the other way around."

"The toolbar includes a number of useful buttons with a surprisingly powerful contacts database and....a companies database that lists important contacts in each company."

"Favour has a very strong set of security options...this makes it possible to setup a range of employee self-serve options, and managers are only able to view and work with records of those employees that report to them."

"Favour's WinOHS gets the top gong because, even for someone with limited understanding of HR; it's very easy to use and it's obvious what each element of the application does and what it's for."

Steven Turvey , RMIT (Independent) Test Labs, Editor's Choice, Australian Technology & Business Magazine, August 2004

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